Gap is falling apart

Sanlam Gap Cover's service is poor. I put in a claim a month ago and all you get from the Gap Cover is: "Sorry we have a back lock, we will come back to you". They never came back, I have to phone every week. I think Sanlam's Gap is falling to pieces. A year ago, they were still excellent, but now they are not to be recommended to join. So sorry that all the big companies in SA are on their way out.