Gap cover premiums refund
Emailed sent to Sanlam to refund of the gap cover premiums as I cancelled the gap covers as having some issues. It's been days now, no feedback received.
Now I received an email that I need to resend the docs to another department.
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
19 Jun 2025, 14:57Good day Michelle
We apologise for your service experience and have requested the responsible department to look into the matter and contact you.
Regards
Sanlam Client Care
We apologise for your service experience and have requested the responsible department to look into the matter and contact you.
Regards
Sanlam Client Care
Sanlam's reply19 Jun 2025, 14:57
Official
Good day Michelle
We apologise for your service experience and have requested the responsible department to look into the matter and contact you.
Regards
Sanlam Client Care
We apologise for your service experience and have requested the responsible department to look into the matter and contact you.
Regards
Sanlam Client Care
's updateReviewer Update
24 Jun 2025, 07:54Still no feedback received. When we pass away, I sure my family will also struggle for the life insurance to pay out. Pathetic service.
's update24 Jun 2025, 07:54
Reviewer Update
Still no feedback received. When we pass away, I sure my family will also struggle for the life insurance to pay out. Pathetic service.
Sanlam's replyOfficial
30 Jun 2025, 10:43Good day Michelle
This is to confirm that you were assisted by the call center.
Regards
Sanlam Client Care
This is to confirm that you were assisted by the call center.
Regards
Sanlam Client Care
Sanlam's reply30 Jun 2025, 10:43
Official
Good day Michelle
This is to confirm that you were assisted by the call center.
Regards
Sanlam Client Care
This is to confirm that you were assisted by the call center.
Regards
Sanlam Client Care