CC
Corli C
1 reviews | Active since Nov 2020
04 Nov 2020, 15:47
Gap cover claim not processed
Waiting 28 working days (not 7!) for a gap cover claim to be processed. 6 weeks. 15 phone calls in 3 weeks. No progress! Just excuses! Fix it, Sanlam! This is unacceptable customer service!
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Sanlam's replyOfficial
04 Nov 2020, 16:07Good dat Corli
We acknowledge receipt of your complaint.
The matter will be referred to the relevant department for urgent handling.
Kind regards
Client relations
We acknowledge receipt of your complaint.
The matter will be referred to the relevant department for urgent handling.
Kind regards
Client relations
Best regards,
Sanlam's reply04 Nov 2020, 16:07
Official
Good dat Corli
We acknowledge receipt of your complaint.
The matter will be referred to the relevant department for urgent handling.
Kind regards
Client relations
We acknowledge receipt of your complaint.
The matter will be referred to the relevant department for urgent handling.
Kind regards
Client relations
Best regards,