ND
Nozipho D

1 reviews | Active since Dec 2014

11 Apr 2018, 21:02

FURIOUS BY SANLAM

I have been paying for my funeral cover with Sanlam and I lost my son, I do not understand why is it taking forever for Sanlam to pay for this funeral cover. I am so furious with the run around that they are giving me. I have submitted everything but the keep needing an unnecessary form, this experience is too much for me.

0
Replies (2)
Sanlam
Sanlam's reply11 Apr 2018, 21:13
Official

Good day Nozipho,

Thank you for bringing your service experience to our attention. We will contact you tomorrow for further information.

Kind regards

Sanlam Client Relations

Sanlam
Sanlam's reply12 Apr 2018, 12:24
Official

Good day Nozipho

We are unable to get hold of you telephonically.

Kindly provide us with a policy number or an identity number in order for us to investigate your complaint.

Regards,

Client Relations