CC
Collins C
1 reviews | Active since Mar 2020
24 Feb 2023, 16:31
Funeral policy payout
I am very disappointed of the service that I have recieved from sanlam, I submitted a funeral claim on 07/01/2023 till this day the claim hasn't been paid out as I was told it would payout in 48hrs but till today they have done nothing, I am worried and I wouldn't advice anyone to take any product with sanlam at all
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Replies (2)0
Replies (2)
Sanlam's replyOfficial
27 Feb 2023, 08:54Good day Collins
We are sorry to hear this. Your complaint has been escalated to the relevant team to assist you.
Regards
Sanlam Client Care
We are sorry to hear this. Your complaint has been escalated to the relevant team to assist you.
Regards
Sanlam Client Care
Sanlam's reply27 Feb 2023, 08:54
Official
Good day Collins
We are sorry to hear this. Your complaint has been escalated to the relevant team to assist you.
Regards
Sanlam Client Care
We are sorry to hear this. Your complaint has been escalated to the relevant team to assist you.
Regards
Sanlam Client Care
Sanlam's replyOfficial
27 Feb 2023, 11:42Good day Collins
We have received feedback that a consultant tried to call you but was not able to reach you. They have sent you an sms.
Regards
Sanlam Client Care
We have received feedback that a consultant tried to call you but was not able to reach you. They have sent you an sms.
Regards
Sanlam Client Care
Sanlam's reply27 Feb 2023, 11:42
Official
Good day Collins
We have received feedback that a consultant tried to call you but was not able to reach you. They have sent you an sms.
Regards
Sanlam Client Care
We have received feedback that a consultant tried to call you but was not able to reach you. They have sent you an sms.
Regards
Sanlam Client Care