MP
Molebogeng P

1 reviews | Active since Oct 2022

12 Jun 2023, 16:21

Funeral Policy Claim

I would like to congratulate Maureen Molefe for the good afford she made to assist me and my sister on the claim we did in the past week. It took forever to get assistance from one of your agent to contact us to asssit with our claim however aus Maureen contacted my sister and proceed with her claim then I ask to speak to her as I was also still waiting for the call from one the agent and the days were already going it was around Thursday. Ms Maureen requested me to send her all the necessary documents so she can check and be able to assist. I did just that and all went well the money was proceed the next day of whci was Friday and the burial was on Saturday. I can imagen where will I be if I didnt ask to speak to Maureen over the phone when she contacted y sister. I'd like to say to you big up you are doing a very great job, you are so patient and you communicate so well. Many thanks to you Maureen please also help others going further. As for Assupol please work on people claims it has to be 24 hours as you say when you advertise please stick to your promises. I still wonder where will I be if it was not the help I received from Maureen Molefe.

0
Replies (1)
Sanlam
Sanlam's reply13 Jun 2023, 06:29
Official
Dear Molebogeng,  
Thank you for your kind words about the service Maureen provided. 
We take great pride in building the best relationships with all our clients. 
It’s wonderful to know our efforts are paying off. I hope we can be of service again in the future. 
Regards, Assupol