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jabulile N

1 reviews | Active since Jan 2018

26 Jul 2023, 10:45

Funeral policy

On the 13 I received an SMS from Assupol saying thank you for choosing Assupol your application for taking a policy with policy number with monthly premium which I did not agree to it then I called for cancellations the lady I spoke to said it was cancelled I never received any cancellations sms to confirm the following day I received another sms with new policy number with different premium of R368 which will start on 2023/08/01 I went to their Facebook page, email they said I must sms a number someone will call me till today nothing the is someone who is opening policies in their company with our details

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Replies (1)
Sanlam
Sanlam's reply26 Jul 2023, 10:52
Official
Good day Jabulile, thank you for your review. We will investigate this further and provide assistance and feedback to your direct e-mail, to correct this matter. Regards, Assupol Complaints Manager