NT
Nolubabalo T
1 reviews | Active since Jun 2019
25 Jun 2019, 11:03
Funeral cover Policy : Sanlam
Funeral Cover for my Father : Ref no : *** NTshaka
My father passed away last week , hell be buried in Eastern Cape and I was supposed to leave yesterday now this
1st I was told 4 hours on Friday , and Sanlam consultant told me 48hours yesterday and today I called the below number and I was told its 5 working days
I need this money as in yesterday , it’s the main PURPOSE I took the policy .
And the BURIAL is this week and I was supposed to leave yesterday , funeral arrangements are on hold due to this pathetic service I am getting from SANLAM
And I am thinking of moving my policies to another RELIABLE INSURANCE company who is serious about their clients not this.
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Replies (2)
Sanlam's replyOfficial
25 Jun 2019, 12:29Dear Nolubabalo
We acknowledge receipt of your complain. We are sorry to learn of your loss. We will arrange for this matter to be investigated.
Kind Regards,
Client Relations
We acknowledge receipt of your complain. We are sorry to learn of your loss. We will arrange for this matter to be investigated.
Kind Regards,
Client Relations
Sanlam's reply25 Jun 2019, 12:29
Official
Dear Nolubabalo
We acknowledge receipt of your complain. We are sorry to learn of your loss. We will arrange for this matter to be investigated.
Kind Regards,
Client Relations
We acknowledge receipt of your complain. We are sorry to learn of your loss. We will arrange for this matter to be investigated.
Kind Regards,
Client Relations
Sanlam's replyOfficial
27 Jun 2019, 10:55Dear Nolubabalo
We have been informed that a consultant made contact with you and provided you with an update regarding the process.
Thank you and Regards
Client Relations
We have been informed that a consultant made contact with you and provided you with an update regarding the process.
Thank you and Regards
Client Relations
Sanlam's reply27 Jun 2019, 10:55
Official
Dear Nolubabalo
We have been informed that a consultant made contact with you and provided you with an update regarding the process.
Thank you and Regards
Client Relations
We have been informed that a consultant made contact with you and provided you with an update regarding the process.
Thank you and Regards
Client Relations