RS
Rethabile S

1 reviews | Active since Mar 2022

23 Mar 2022, 20:14

Funeral Cover

Sanlam has been deducting money from my salary every month for a funeral cover of someone that passed on in September 2021. It's March 2022 and I am still paying for someone who is no longer here. It's honestly frustrating.

0
Replies (2)
Sanlam
Sanlam's reply23 Mar 2022, 20:34
Official
Dear Rethabile

We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.

Regards
Sanlam Client Relations 
Sanlam
Sanlam's reply24 Mar 2022, 14:49
Official
Good day We were informed that a consultant has contacted you.  We will be closing the case on the Hello Peter platform.  Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. We value you as a client.
  
Kind regards
  
Client Relations