NV
Nevanca V
1 reviews | Active since Sept 2020
07 Dec 2020, 10:42
Funeral claim Payout
My claim reference number is ***5 my id number ***. My father in law past away on the 27th November i have been battling to get my claim paid out, i had to make loans and after being a loyal payer and this is my first claim im told it will take 7=10 working days, So was i to wait 2 weeks to lay him to rest, no one can assisst on the calls or the whatsapp number. I am disgusted with the service i received
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Sanlam's replyOfficial
10 Dec 2020, 09:36Good morning Nevanca. Thank you for bringing this matter to our attention. We apologise for the poor service you have received from us. This is not in keeping with the standard service that we at Safrican pride ourselves in. We have sent your query to the relevant team and it will be prioritised. In the meantime, please know that we value your support.
Kind Regards,
Safrican Team
Sanlam's reply10 Dec 2020, 09:36
Official
Good morning Nevanca. Thank you for bringing this matter to our attention. We apologise for the poor service you have received from us. This is not in keeping with the standard service that we at Safrican pride ourselves in. We have sent your query to the relevant team and it will be prioritised. In the meantime, please know that we value your support.
Kind Regards,
Safrican Team