MM
Mandlenkosi M
1 reviews | Active since Nov 2021
31 Mar 2025, 10:50
Funeral claim
My father passed away Sunday and I called to claim I was given a form I completed it and submitted with all the required documents even today no communication nothing I had to borrow money to bury my father, assupol failed my family I regret taking a policy with them
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Sanlam's replyOfficial
31 Mar 2025, 11:17Dear Mandlenkosi, our sincerest condolences on the passing of your father. We are urgently attending to your complaint and will provide further feedback to your direct e-mail. My apology for any frustration caused. Regards, Assupol Complaints Manager
Sanlam's reply31 Mar 2025, 11:17
Official
Dear Mandlenkosi, our sincerest condolences on the passing of your father. We are urgently attending to your complaint and will provide further feedback to your direct e-mail. My apology for any frustration caused. Regards, Assupol Complaints Manager