ZM
Zodwa M
1 reviews | Active since Aug 2020
31 Mar 2025, 22:12
Funeral claim
My Mom passed away last week Monday,I submitted my claim Wednesday with all the required documents even today no communication nothing I had to borrow money to bury my mom, assupol failed me.
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Sanlam's replyOfficial
01 Apr 2025, 06:18Good day Zodwa, our sincerest condolences on the passing of your mom. We have received the claim and our claims team will be in contact shortly, to finalise the claim validation. My sincerest apology for any frustration caused. Regards, Assupol Complaints Manager
Sanlam's reply01 Apr 2025, 06:18
Official
Good day Zodwa, our sincerest condolences on the passing of your mom. We have received the claim and our claims team will be in contact shortly, to finalise the claim validation. My sincerest apology for any frustration caused. Regards, Assupol Complaints Manager