TL
Tarryn L

1 reviews | Active since Oct 2018

15 Oct 2018, 07:58

Funeral claim

Qith a very brokem heart i write this till this day Assupol still havent paid out my funeral claim i really thought i could rely on them guess i was wrong they service is very poor

0
Replies (1)
Sanlam
Sanlam's reply15 Oct 2018, 08:35
Official

Dear Tarryn,

Thank you for informing us.

My sincere apology for the inconvenience caused. It seems the payment made on 12 Oct was not successful due to the erroneous branch code being used.

Our claims department has corrected this and payment will be made today.

Regards,

Assupol Complaints Manager