DB
Danie B
1 reviews | Active since May 2021
13 Jul 2022, 12:38
Frustrating service
I have had a very bad experience with sanlam . For last 2 weeks I have struggled to get an update about my claim. Every time I call a agent gives me a different update. I have at present no clue how far my claim is or if it is even been received and it has already been 5 weeks
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
13 Jul 2022, 13:04Good day Danie
We are sorry to hear of your dissatisfaction. Your complaint has been escalated to Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to hear of your dissatisfaction. Your complaint has been escalated to Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's reply13 Jul 2022, 13:04
Official
Good day Danie
We are sorry to hear of your dissatisfaction. Your complaint has been escalated to Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to hear of your dissatisfaction. Your complaint has been escalated to Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's replyOfficial
14 Jul 2022, 15:47Good day Danie
We have received confirmation that your complaint has been acknowledged and that you will be receiving further feedback.
Regards
Sanlam Client Care
We have received confirmation that your complaint has been acknowledged and that you will be receiving further feedback.
Regards
Sanlam Client Care
Sanlam's reply14 Jul 2022, 15:47
Official
Good day Danie
We have received confirmation that your complaint has been acknowledged and that you will be receiving further feedback.
Regards
Sanlam Client Care
We have received confirmation that your complaint has been acknowledged and that you will be receiving further feedback.
Regards
Sanlam Client Care