GR
Gugu R
1 reviews | Active since Dec 2023
03 Dec 2024, 20:34
Frustrated retiree
Dear Sanlam, my retired mother has been contacting your company for 4 months trying to settle her loan that she paid up when she retired so that she can enjoy her salary after retirement.we have been contacting sanlam for 4 months to cancel the debit order and she is still getting debited even though she settled her loan.please can your urgently reach out and reverse her funds funds.
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Replies (2)
Sanlam's replyOfficial
03 Dec 2024, 20:52Good day Gugu
Thank you for reaching out to us. We are sorry to hear this and have escalated your complaint to the relevant team.
Regards
Sanlam Client Care
Thank you for reaching out to us. We are sorry to hear this and have escalated your complaint to the relevant team.
Regards
Sanlam Client Care
Sanlam's reply03 Dec 2024, 20:52
Official
Good day Gugu
Thank you for reaching out to us. We are sorry to hear this and have escalated your complaint to the relevant team.
Regards
Sanlam Client Care
Thank you for reaching out to us. We are sorry to hear this and have escalated your complaint to the relevant team.
Regards
Sanlam Client Care
Sanlam's replyOfficial
04 Dec 2024, 09:27Good day Gugu
This is to confirm that your mother has been contacted and is being assisted.
Regards
Sanlam Client Care
This is to confirm that your mother has been contacted and is being assisted.
Regards
Sanlam Client Care
Sanlam's reply04 Dec 2024, 09:27
Official
Good day Gugu
This is to confirm that your mother has been contacted and is being assisted.
Regards
Sanlam Client Care
This is to confirm that your mother has been contacted and is being assisted.
Regards
Sanlam Client Care