NM
Noluthando M
1 reviews | Active since Aug 2017
08 Feb 2024, 08:49
Frustrated Customer
I submitted a claim on Tuesday however I still haven't received any payment till today. I'm so frustrated because I need to pay for funeral arrangements.
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
08 Feb 2024, 08:58Dear Noluthando, our sincerest apology for any inconvenience cause. We are urgently looking into this and will respond to your direct e-mail. Regards, Assupol Complaints Manager
Sanlam's reply08 Feb 2024, 08:58
Official
Dear Noluthando, our sincerest apology for any inconvenience cause. We are urgently looking into this and will respond to your direct e-mail. Regards, Assupol Complaints Manager
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Noluthando M's updateReviewer Update
08 Feb 2024, 13:05I need this claim paid urgently because I need to pay the undertaker an outstanding amount. The incompetence of this company is appalling.
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Noluthando M's update08 Feb 2024, 13:05
Reviewer Update
I need this claim paid urgently because I need to pay the undertaker an outstanding amount. The incompetence of this company is appalling.
Sanlam's replyOfficial
08 Feb 2024, 13:29Good day, our claims management team is aware of the urgency and will provide feedback as soon as possible.
Sanlam's reply08 Feb 2024, 13:29
Official
Good day, our claims management team is aware of the urgency and will provide feedback as soon as possible.