Frustrated

I'm really disappointed and frustrated from the poor service that we getting from your insurance claim it's worst and I regret why I signed up with sanlam and will never recommend it to anyone You have been debiting every month for the premiums I even resigned from work but had to make sure that I try by all means to pay my premium I now lost the family member when I need to claim you taking me from pillar to post I will definitely escalate this further so should be mourning but instant we are frustrated by Sanlam