From bad to worse

Item: Sanlam
Rating: 1
Author: Theo M

Sanlam sky and iCover are the worst administrator ever their communication is pathetic and appalling to say the least. You hold for 10 min then they transfer you to a wrong department then you hold for another 10 min. Their consultants are so confused with no understanding of their products. 😡

Helpful (0)

Replies (2)

Sanlam's replyOfficial

08 Aug 2025, 07:50

Good day Theo

We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam SKY.

Regards
Sanlam Client Care

Sanlam's reply08 Aug 2025, 07:50

Official

Good day Theo

We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam SKY.

Regards
Sanlam Client Care

Sanlam's replyOfficial

08 Aug 2025, 13:38

This is to confirm that you have been contacted and assisted.

Regards
Sanlam Client Care

Sanlam's reply08 Aug 2025, 13:38

Official

This is to confirm that you have been contacted and assisted.

Regards
Sanlam Client Care