MPM
Ms P M..

1 reviews | Active since Apr 2014

16 Nov 2019, 10:45

**********ly enrollment

I have requested to meet up with a financial advisor for a retrenchment cover/ salary protection cover. I've been called by 6 different Male consultants trying to **********ly enrollment me without my consent. They been asking for my personal and banking details. I find Sanlam to be ******** with bad reputation and NO INTEGRITY. I am willing to go to their competitor's with no hesitation if they stop calling me 4 times a day with no clear answer. I am very annoyed as I've requested 4 times for this meeting to be set up, till this day I haven't been assistant by any of the USELESS CONSULTANTS. Instead they have subscribed me to their newsletter that I didn't agree to. I didn't think such a big company would be ********. I am really disappointed of how they resolve their queries and try to enroll people **********ly. SUCH DISHONESTY. Good luck keeping clients

0
Replies (2)
Sanlam
Sanlam's reply16 Nov 2019, 10:47
Official
Dear Puleng

We acknowledge receipt of your complaint and will investigate it.

Kind regards 
Sanlam Client Relations 

Best regards,

Sanlam
Sanlam's reply20 Nov 2019, 10:19
Official
Good day, Puleng

We are sorry to hear of your experience and we do understand your frustration. Please accept our apologies for the service you have received thus far.  We have received feedback that you have been contacted by one of our consultants. Therefore, we will be closing this matter on the Hello Peter platform. 

Kind regards,
Client Relations

Best regards,