LM
Langa M
1 reviews | Active since May 2020
19 Apr 2021, 10:08
********** policy opened in my name
There has been a policy opened under my name which I did not authorise. This is the second time this policy has been opened without my consent or authorization. It is deducting from my persal, this is now the second deduction. I have reported this but STILL it has not been stopped, it continues to deduct. This is *****!! Please cancel this policy and refund my money, otherwise I will have no choice but to cancel all my policies with you and go elsewhere, this us unacceptable.
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Replies (1)Sanlam's replyOfficial
19 Apr 2021, 10:29Dear Langa, thank you for reporting this to us. We will urgently look into this and communicate with you further by direct e-mail. Sincere apology for any inconvenience. Regards, Assupol Complaints Manager
Sanlam's reply19 Apr 2021, 10:29
Official
Dear Langa, thank you for reporting this to us. We will urgently look into this and communicate with you further by direct e-mail. Sincere apology for any inconvenience. Regards, Assupol Complaints Manager
