LM
Langa M

1 reviews | Active since May 2020

19 Apr 2021, 10:08

********** policy opened in my name

There has been a policy opened under my name which I did not authorise. This is the second time this policy has been opened without my consent or authorization. It is deducting from my persal, this is now the second deduction. I have reported this but STILL it has not been stopped, it continues to deduct. This is *****!! Please cancel this policy and refund my money, otherwise I will have no choice but to cancel all my policies with you and go elsewhere, this us unacceptable.

0
Replies (1)
Sanlam
Sanlam's reply19 Apr 2021, 10:29
Official
Dear Langa, thank you for reporting this to us. We will urgently look into this and communicate with you further by direct e-mail. Sincere apology for any inconvenience. Regards, Assupol Complaints Manager