********** policies

Item: Sanlam
Rating: 1
Author: Maggie M

I need some form of feedback or information regarding the ********** policies that were opened for me. I have already sent documents required but there is no feedback from Sanlam

Helpful (0)

Replies (3)

Sanlam's replyOfficial

23 Feb 2023, 09:20

Good day Maggie

We apologise for the lack of feedback. Your complaint has been escalated to the relevant team to assist you.

Regards
Sanlam Client Care

Sanlam's reply23 Feb 2023, 09:20

Official

Good day Maggie

We apologise for the lack of feedback. Your complaint has been escalated to the relevant team to assist you.

Regards
Sanlam Client Care

Maggie M's updateReviewer Update

25 Feb 2023, 09:58

Thanks for the response. The person handling my case has asked for documents which I have provided. And now after all that, my case is now being delayed again as she will only be available after 15 March. So I need to wait for another month for my case to be resolved. Sanlam is really treating me unfairly.

Maggie M's update25 Feb 2023, 09:58

Reviewer Update

Sanlam's replyOfficial

27 Feb 2023, 09:31

Good day Maggie

We are following up with the relevant team.

Regards
Sanlam Client Care

Sanlam's reply27 Feb 2023, 09:31

Official

Good day Maggie

We are following up with the relevant team.

Regards
Sanlam Client Care