JN
Jack N

1 reviews | Active since Aug 2019

28 Dec 2019, 10:48

********** debit order on my account once again!!!!!!

SL-DEBITS SANLAM. we have no policy or anything from sanlam but yet my bank Nedbank allowed a ********** debit order to go off my account once again after noumours visits to the bank. Who is this SL-DEBITS as I never gave permission for this debit seems to me that Nedbank is getting worse and worse in protecting thier customers confidential information now on further investigation SL-DEBITS use over 30 different South African names to debit your account they not even based in South Africa so good luck getting the money reversed from your bank as they will have no idea to do anything besides feed you alot of **** by saying it will take 10 days after 10 days they tell it will take 2 weeks if it's not reversed come back to the bank so all you do is run around in circles I AM Moving to FNB

0
Replies (1)
Sanlam
Sanlam's reply30 Dec 2019, 09:33
Official
Good day Jack

We understand the frustration.  We would like to investigate.  Can you provide us with the unique Sanlam reference number on your bank statement please.  Also provide us with your bank account number.

Regards
Client Regards