1 reviews | Active since Sept 2017

19 Jan 2021, 07:58

********** debit order from Assupol

My mom enquired on their policy prices in 2018/2019 and didn't take any policies with them. She never took her papers there for authorization of any debit order. From last month Assupol/Cornerstone started deducting from her pension at SASSA. That is ***** and they should please refund my mom her pension money. They must also explain how and where they got authorization to deduct from her pension fund.

0
Replies (1)
Sanlam
Sanlam's reply19 Jan 2021, 08:20
Official
Dear Nametius, thank you for reporting this matter to us in behalf of your mother. We will send you an e-mail shortly to explain the procedure in having this matter corrected and resolved. Regards, Assupol Complaints Manager.