1 reviews | Active since Feb 2022
********** debit order activities
Good Day
At the end of Nobember 21, I attempted to apply for a personal loan through ECLOANS, who"s response was in order to get approved for said personal loan I would need to accept a debicheck mandate on my FNB acc. but assured me that no amount would be debited until 30 days after receiving the loan - which up to date hasn't Happened. They sent through the debit order mandates for both the loan applivations, which was never approved To My horror with a suspended mandate and Sanlam now claiming they dont have any record of me having any loans approved with them and FNB now stating they cannot reverse the TWO debit order since it is over R 500.00.
I demand asdis at to what do I do ? Since i did apply for a loan, obviously money is TIGHT and now you ***** from me as well ???
I await your urgent response
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations
This is cruel and **********. 5 months that you've taken money from me, without my authority.
I demand a refund, no further email communication back and forth and expect a phone call before end of business today
This is cruel and **********. 5 months that you've taken money from me, without my authority.
I demand a refund, no further email communication back and forth and expect a phone call before end of business today
We are sorry that you have not received any further communication. We are following up with the responsible team.
Regards
Sanlam Client Relations
We are sorry that you have not received any further communication. We are following up with the responsible team.
Regards
Sanlam Client Relations