********** and misinformation

Direct Axis is ****.**** . My mothemother made call a in 2021 July/August regarding her personal loan she was advised the loan term was due in December 2022 . The one year later my mother gets debited last month so angry so she reverse the debit order until she finds clarity on what's going on .

We call this morning speaking to Odele she's my mother is errors sso ask how since her loan term has ended.

She states mmy signed a contract there's nothing she can do as she is paying 5 year loan for R122,993 loan term for R2300 a month of which in my calculations that makes R138 000 .This is ********** as the loan please get someone who will get that call from 2021July/August that details my mother's loan term ending in 2022 December by another agent.

Why is Direct Axis agent talking 2 different stories?

We spoke to Odele from Collection but they can't explain why that other agent said my mothers loan ends December 2022.

Please don't take anything from Direct Axis their ********** who reap people off to thetheir business.