RM
Retshepileng M
1 reviews | Active since Oct 2018
25 Nov 2019, 09:39
********** activities at Assupol
It has been 5 months now I have been struggling to cancel the *** with Assupol. The strangest thing is that I never authorized it, immediately when I got the message about the stop order being made from my salary slip I called them to enquire and cancel that thing. Promises were made and even today there is a deduction on my salary slip Without a refund with tons of emails sent to Assupol regarding the issue.
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Sanlam's replyOfficial
25 Nov 2019, 10:11Dear Ms Magini,
Thank you for informing us about this matter. We will urgently investigate the matter and provide a response by direct e-mail. We sincerely apologise for the inconvenience caused by the deduction of a premium for an unauthorised policy.
Regards,
Assupol Complaints Team
Thank you for informing us about this matter. We will urgently investigate the matter and provide a response by direct e-mail. We sincerely apologise for the inconvenience caused by the deduction of a premium for an unauthorised policy.
Regards,
Assupol Complaints Team
Sanlam's reply25 Nov 2019, 10:11
Official
Dear Ms Magini,
Thank you for informing us about this matter. We will urgently investigate the matter and provide a response by direct e-mail. We sincerely apologise for the inconvenience caused by the deduction of a premium for an unauthorised policy.
Regards,
Assupol Complaints Team
Thank you for informing us about this matter. We will urgently investigate the matter and provide a response by direct e-mail. We sincerely apologise for the inconvenience caused by the deduction of a premium for an unauthorised policy.
Regards,
Assupol Complaints Team