1 reviews | Active since May 2016

05 Jul 2017, 08:30

********** with a no care attitude

<p>I have been dealing with Data Factory as well as sanlum regarding an unpaid benefit payout from Supergroup since february this year. We are now in march, and we are still no where. Mpho Namahene obviously really hates his job as he NEVER has any answers and refuses to try and resolve the problem. I have probably spent over R300 in calls to try and find out when payout will be. He is completely incompetant in his job and has a no care attitude. </p> <p>I am not going to leave this here. This is sounding more and more ********** everytime i call. </p> <p>I want an answer by the end of business today as to the EXACT date of payout otherwise i will take this directly to the ombuhdsman! Please don't test me.</p>

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Replies (2)
Sanlam
Sanlam's reply05 Jul 2017, 08:57
Official

Good day

We acknowledge receipt of your post and will arrange for investigation.

Thank you and Regards,

Client Relations

Sanlam
Sanlam's reply06 Jul 2017, 16:07
Official

Good day Ms Verster

We refer to the discussion you had with our consultant regarding the status of your claim. If you have any further enquiries, you may contact the consultant directly on the details provided via email.

Thank you and Regards,

Client Relations