1 reviews | Active since Apr 2017

02 Apr 2017, 06:56

***** *****

<p>Assupol has been deducting money on my persal without my permission. I reported the matter to their head clerk and I emailed all relevant documents. I'm still waiting for a response. I am very angry about this because I'm not the only one in my work place there are eight of us complaining about the same thing. We have never been visited by assupol except for the fact that there is a Toyota avanza that is roaming around our town and I suspect that these ********** are working with someone in our HR Department. We are going to take the legal route because Assupol is not serious about protecting us. This matter is really upsetting, I defaulted in my accounts because Assupol decided to take my money. </p>

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Replies (2)
Sanlam
Sanlam's reply02 Apr 2017, 12:05
Official

Dear Munda Tyola ,

We are really sorry to hear you had this experience.

We will be in direct communication with you shortly to provide us with more information to resolve the issue.

Proudly Serving,

Assupol Complaints Team

Best regards,

Sanlam
Sanlam's reply07 Apr 2017, 15:16
Official

Good Day,

I refer to our direct e-mail sent to you on 2 April.

Please send us the policy number and/or your ID number to *** . These details will enable us to locate the policy and investigate your complaint further.

Regards,

Best regards,