LM
Livhu M

1 reviews | Active since Oct 2015

26 Jan 2021, 05:12

*****

Can you cancel a debit order that keeps on running on a monthly basis even after I have cancelled it .this is unacceptable you can’t debit R730 from my account just for fun.i don’t have any relationship with you and I don’t wish to so before I take this matter further please resolve it ASAP!

0
Replies (2)
Sanlam
Sanlam's reply26 Jan 2021, 06:38
Official
Dear Livhu

We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation. 

Kind regards 
Sanlam Client Relations 
Sanlam
Sanlam's reply26 Jan 2021, 07:57
Official
Dear Livhu

Kindly confirm the policy or the bank reference number that appears for the deduction.

We look forward to hearing from you. 

Regards,
Sanlam Client Relations