***** BY ASSUPOL

Hi I have been getting billed for the past 4 months (March - June 2021) for a policy that is apparently under my name with Assupol. I however have never joined anything with the company. I spoke to Langelihle Mitchel Ncube(who works as a Senior Clerk for Assupol) at the end of May, they were able to pick up the policy however it was not under my name. Langelihle logged a reversal request for me and also promised to have my banking details removed from their system, to my surprise I got charged again at the end of June. I did receive the reversal for (March - May), but clearly my information wasn't removed off their system.

This is very upsetting as it means I am paying for something I will never benefit from.

Sanele Ngidi ***