KC
Khuli C
1 reviews | Active since May 2016
06 Mar 2019, 10:46
*****
Good morning Assupol is a company that hires ******. They have been deducting my money from December for a policy I never requested. They have been deducting 135.00 for a policy I did not sign up on. I do not even know who is covered on that policy. Can you please help me to have them cancel this policy and refund my money. The policy number is AL ********** ********** ********** 1. I tried communicating directly with them but I did not get helped.
Please help me, these valtures are *****ing my hard earned money
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Sanlam's replyOfficial
06 Mar 2019, 11:11Good Morning Khuli, Thank you for submitting your complaint and for bringing this matter to our attention. We are really sorry that you feel our service has not been up to standard. Our further communication with you will be by direct e-mail or phone. For your convenience, please note our dedicated complaint channels: *** / ***. Proudly serving. Assupol Complaints Team.
Best regards,
Sanlam's reply06 Mar 2019, 11:11
Official
Good Morning Khuli, Thank you for submitting your complaint and for bringing this matter to our attention. We are really sorry that you feel our service has not been up to standard. Our further communication with you will be by direct e-mail or phone. For your convenience, please note our dedicated complaint channels: *** / ***. Proudly serving. Assupol Complaints Team.
Best regards,