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Item: Sanlam
Rating: 1
Author: Zoë Mrubata Mrubata

It’s been over a year since ive cancelled this insurance and assupol hasnt stopped debiting my account ,I can’t even get the debit orders to be cancelled with my bank.I need this to be resolved !This is absolutely appealing and disgusting ,I’ve spoken to several people

Helpful (0)

Replies (2)

Sanlam's replyOfficial

03 Dec 2017, 08:30

Good Day,

Thank you for informing us about this.

Our sincere apology for any inconvenience caused.

We will investigate the matter and provide feedback by direct e-mail as soon as possible.

Proudly serving.

Assupol Complaints Team

Best regards,

Sanlam's reply03 Dec 2017, 08:30

Official

Good Day,

Thank you for informing us about this.

Our sincere apology for any inconvenience caused.

We will investigate the matter and provide feedback by direct e-mail as soon as possible.

Proudly serving.

Assupol Complaints Team

Best regards,

Sanlam's replyOfficial

09 Jan 2018, 13:21

Good day Zoe Mrubata,

We refer to our direct emails of the 04th and the 19th of December and confirm that we have not received any response from you yet.

We will now proceed to close the complaint file.

Please let us know if you have any further enquiries: ***

Thank you

Assupol Complaints Team

Best regards,

Sanlam's reply09 Jan 2018, 13:21

Official

Good day Zoe Mrubata,

We refer to our direct emails of the 04th and the 19th of December and confirm that we have not received any response from you yet.

We will now proceed to close the complaint file.

Please let us know if you have any further enquiries: ***

Thank you

Assupol Complaints Team

Best regards,

*****

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