CG
Caitlin G

1 reviews | Active since Apr 2017

19 Apr 2017, 14:26

*****

<p>I am a Departmentally paid teachers in East London. On my February and March payslips I have a deductions for a policy with the number: AL ********** ********** 6. I have NEVER had any dealings with Assupol. I have ********** with my complaint. What furthur steps do I need to take? </p>

0
Replies (2)
Sanlam
Sanlam's reply19 Apr 2017, 14:52
Official

Good Day,

Thank you for letting us know about this matter. Our apologies for the inconvenience.

We already sent you the required documentation to complete, to your direct e-mail.

As soon as this is received back from you we can resolve this matter.

Proudly Serving.

Assupol Complaints Team

Sanlam
Sanlam's reply12 May 2017, 09:49
Official

Good Day,

We refer to our previous communication and confirm that a refund is in process and should be paid within 7 to 10 working days.

Proudly serving

Assupol Complaints Team