sM
sibongile M

1 reviews | Active since May 2011

12 Oct 2016, 06:04

*****

<p>I cancelled two policies with Sanlam sky about a year ago because they refused to pay but to my surprise to this day they are still deducting a premium. I feel like this is broad day light ******* because I have called and was told that my policies were cancelled, one after the other but that was not true. Even the refund that I was told was sent to my account I never received it. I need help in this matter. I have emailed and called but Sanlam is still *****ing from my little pay, money that I don't even have.</p>

0
Replies (2)
Sanlam
Sanlam's reply12 Oct 2016, 06:27
Official

We acknowledge receipt of your complaint and will refer it to Sanlam Sky today for urgent investigation and direct feedback to you.

Regards

Client Relations

Sanlam
Sanlam's reply12 Oct 2016, 15:30
Official

Good day

We have been informed that Ms Cellere from our Sanlam Sky department made contact with you this morning and requested proof of deductions made after June. Upon receipt thereof they will attend to your request further.

Regards

Client Relations