SMKs
Sinazo Mooi Kopman sinazomooi

1 reviews | Active since Nov 2023

17 Apr 2025, 11:50

FOR YOUR PEACE OF MIND NEVER CONSIDER SANLAM

Becareful Sanlam trust fund is a ****, with extremely exhausting and *********** staff with a stinking attitude. You would swear they are doing you a favor or you are borrowing the money. Last year they refused to pay for my son's extra lessons despite me sending all the necessary documentation including my son's reports to show that he really needs the lessons, December i had to make a plan for my son to get clothes because they were sending me from pillar to post, Now my son is suspended from school because they haven't paid the fees since January, that's just to mention a few. They would just change rules without notification to the beneficiary how sick is that. Mind you im not even dealing with a branch, its the "HEADOFFICE" . For your peace of mind never ever consider Sanlam because when you need them the most you will get the shock of your life..

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Replies (3)
SMKs
Sinazo Mooi Kopman sinazomooi's update17 Apr 2025, 11:53
Reviewer Update
My son's dad is probably turning in his grave.
Sanlam
Sanlam's reply17 Apr 2025, 12:00
Official
Good day Sinazo

We apologise for your service experience.

Please send us a private reply with your son's ID number and your late son's father's ID.
 
On receipt of this information, we will escalate the matter for assistance.  
 
Kindly note that we will use the information you provide only to assist you with this matter.
 
Regards
Sanlam Client Care
Sanlam
Sanlam's reply22 Apr 2025, 13:20
Official
We have received notification that Sanlam Trust has been in touch with you via email.

Regards
Sanlam Client Care