nM
nomzamo M

1 reviews | Active since Oct 2017

30 Jun 2022, 10:43

Fix my policy

Can someone explain why I’m dealing with this issue again? My account is on arrears amount with R241 this was dealt with and closed!! why is this so difficult to understand? And fix? Now this lady is telling me I have R241 outstanding yet YOU people confirmed that it was fixed and my policy I have been paying R197 all this time

This again is going to give issues when I have to claim can this be fixed urgently

0
Replies (3)
Sanlam
Sanlam's reply30 Jun 2022, 12:14
Official
Good day Nomzamo, 

Thank you for reporting this matter to us. We will investigate it further and provide feedback to your direct e-mail address. 

Regards, 
Assupol Complaints Team
nM
nomzamo M's update30 Jun 2022, 18:21
Reviewer Update
Nothing to investigate can someone give me a call like now this is urgent
Sanlam
Sanlam's reply30 Jun 2022, 22:51
Official
We will provide feedback as soon as possible