JB
Justice B
1 reviews | Active since Mar 2014
27 Mar 2020, 14:43
Feel ignored
I have been trying to contact their customer care via email and telephone requesting the settlement balance so that I can close the account but I am not getting help.
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
27 Mar 2020, 15:00Dear Justice
We acknowledge receipt of your complaint. We have forwarded your matter to the relevant department for further investigation.
Regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. We have forwarded your matter to the relevant department for further investigation.
Regards,
Sanlam Client Relations
Best regards,
Sanlam's reply27 Mar 2020, 15:00
Official
Dear Justice
We acknowledge receipt of your complaint. We have forwarded your matter to the relevant department for further investigation.
Regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. We have forwarded your matter to the relevant department for further investigation.
Regards,
Sanlam Client Relations
Best regards,
Sanlam's replyOfficial
31 Mar 2020, 10:42Dear Justice
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
Kind regards,
Sanlam Client Relations
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
Kind regards,
Sanlam Client Relations
Best regards,
Sanlam's reply31 Mar 2020, 10:42
Official
Dear Justice
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
Kind regards,
Sanlam Client Relations
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
Kind regards,
Sanlam Client Relations
Best regards,