SP
Sebolelo P

1 reviews | Active since Sept 2016

13 Sept 2016, 17:22

False promises

<p>I invested an amount of R300,000 with Sanlam and I was made to sign two contracts one for locking in the amount for 5 years the other for me to receive monthly interest as a residual and Sanlam chose to effect the the latter against my expressed intimation to be paid monthly I have communicated endlessly to them to rectify the mess but I seem not to be finding any joy and they keep on saying they are looking at the matter and my financial strains are getting worse day in and day out </p>

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Replies (2)
Sanlam
Sanlam's reply13 Sept 2016, 18:50
Official

Good day

We acknowledge receipt of your complaint and apologise for the inconvenience. We'll investigate it urgently tomorrow and will make direct contact with you to give feedback.

Regards

Client Relations

Best regards,

Sanlam
Sanlam's reply14 Sept 2016, 11:59
Official

Dear Ms Phatlane

I refer to our telephone conversation regarding your plan at Sanlam. I sent a completed explanation via email to you regarding plan ***X2 and what your options and next steps are.

Kind Regards
Alma Nefdt

Best regards,