CM
Costance M
1 reviews | Active since Feb 2017
07 Sept 2017, 13:20
False advertising
I got a message that I qualify for cash back I went to assupol pretoria branch n fill up forms for the cash back I gave all the documents they told me I'll get my money in 7 days this was last year Dec can u believe am still waiting for that money even now don't be fooled by adverts ....when I call now they told me I must re apply (fill the form again and bring the documents) again...I have been waiting for the email since this morning
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Sanlam's replyOfficial
07 Sept 2017, 14:40Dear Costance Mahlangu,
We are really sorry to hear you had this experience.
We will be in direct communication with you shortly to provide us with more information to resolve the issue.
Proudly Serving,
Assupol Complaints Team
Best regards,
Sanlam's reply07 Sept 2017, 14:40
Official
Dear Costance Mahlangu,
We are really sorry to hear you had this experience.
We will be in direct communication with you shortly to provide us with more information to resolve the issue.
Proudly Serving,
Assupol Complaints Team
Best regards,