SD
Samantha D

1 reviews | Active since Aug 2011

19 Jan 2017, 13:30

False adverti*****

<p>I app**** for funeral cover approximately 4 months ago. Gave all my details including the details of the members i'd like to be covered under the policy. I ws assured that everything was under control and once processed, i'd recived confirmation on the approval of the application. About a month ago i enquired agin as to whether the application was approved or not. I was assured that a consultant will get in contact with me. So the question is" Is this cover only for balck people and not implemented based on affordability.&nbsp; What happended to my application!!!!!</p>

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Replies (2)
Sanlam
Sanlam's reply19 Jan 2017, 13:56
Official

Dear Rushidah,

We are really sorry to hear you had this experience.

We will be in direct communication with you shortly to provide us with more information to resolve the issue.

Proudly Serving,

Assupol Complaints Team

Sanlam
Sanlam's reply20 Jan 2017, 07:20
Official

Dear Rushidah,

I refer to our direct correspondence and confirm that we have provided you with the required information.

Please let us know if you need any further assistance.

Proudly Serving.

Assupol Complaints Team