GS
Gail S

1 reviews | Active since Apr 2013

15 Apr 2015, 10:30

Failing to provide tfr docs to new RA provider

I have been trying since November last year to transfer my retirement annuity to ETFSARA. The existing policy is a Sanlam PPS Retirement Annuity. Freddie Parson keeps making excuses and does not deliver the documents to the new service provider.

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Replies (1)
Sanlam
Sanlam's reply15 Apr 2015, 10:55
Official
Hello GailStev2956,

Thank you for bringing the matter to our attention. We will investigate it and get back to you as soon as possible.