JT
JOHN T
1 reviews | Active since Jun 2009
20 Jul 2015, 10:01
FAIL TO RESPOND
On 15 and 16 July I settled my loan account. I have repeatedly tried to get confirmation that it has been settled. Numerous emails NO RESPONSE. Call Centre - being placed on hold for over 15 minutes and never having anyone answer the calls!
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Sanlam's replyOfficial
20 Jul 2015, 10:11Hello JOHNTSA,
We acknowledge receipt of your complaint and will arrange for further investigation.
Regards
Client relations
We acknowledge receipt of your complaint and will arrange for further investigation.
Regards
Client relations
Sanlam's reply20 Jul 2015, 10:11
Official
Hello JOHNTSA,
We acknowledge receipt of your complaint and will arrange for further investigation.
Regards
Client relations
We acknowledge receipt of your complaint and will arrange for further investigation.
Regards
Client relations