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I have lost my mom on the 9 of September 2025 we went through her payslip and find all her policies there. We contacted Sanlam and they told us My mother didn't qualify...and that's was it however I told them I will investigate after the funeral...I went to Municipality to print out statement payslip for my mother on January only to find that my Mother paid them From April to September .. Mind she passed away 6 of September we laid claim on the 9 of September her last payslip was month end of September which they were paid. They didn't bother to look for us for refund...since they have my details coz I already claim ...so went to their office to find out why they said she didn't qualify she paid 6 months? Only to find that it's not only funeral there's investment that they didn't disclose when we claim on the 9th of September. According to documentation in hands financial broker helped us to claim for funeral and her investment...but funeral was rejected 💔 😢 she didn't qualify as she died before 6th month 💔.. my question is since they are aware 💔 😢 why accepted her last payment..why they didn't bother to refund us on the last 3 months...it's now that we reclaim they want to refund us her last premium 💔....I need media help Moja love please 🙏 any media platform 😢 💔 ....one thing am not letting this go