NZ
Nozinyanga Z

1 reviews | Active since Aug 2022

12 Oct 2023, 20:52

Extremley Bad credit report from Sanlam/ reflection report not correct

Am so disappointed with this company called Sanla Credit Solutions. They Credit report it is not true at all. According to them I have 2 housing loans same account number with FNB same year. While i knowi have housing loan. If you think logical no bank can provide with 2 housing loans bond twice for same house, same effective date and same installment. This company said I had 2 housing loan.

My profile listed two Foschini accounts am not sure if I was owing Foschini do you think that Foschini was going to give me another account. Is Foschini stupid enough to give me another account while am owing them does this make sense? There is Shapiro Shaik which the account number is referred to the Foschini accounts numbers as well. This is really not acceptable. This if am saying it's dis respect for a Big company to load such thing. BIG BIG COMPANY SANLAM CREDIT SOLUTION REFLECT INCORRECT INFORMATION

This has been communicated with different people from this company. Am so surprised a Some of the things even Grade R would understand much better 2 Foschini account's and 2 housing loans same date that the account was opened which really does make sense. People need to check if they record are correct from this Sanlam credit solution very much disappointed.

0
Replies (12)
Sanlam
Sanlam's reply13 Oct 2023, 07:27
Official
 Good day Nozinyanga  
 
 We are sorry to hear of your poor client service experience. We have escalated your complaint to the relevant department. 
 
 Regards
 Sanlam Client Care
Sanlam
Sanlam's reply13 Oct 2023, 10:09
Official
This is to confirm that you have been contacted and feedback was provided to you.

Regards
Sanlam Client Care
NZ
Nozinyanga Z's update13 Oct 2023, 10:39
Reviewer Update
Good day it need to be reported correctly. No one contacted me . I called my self and I spoke to Sizwe who gave me link to login a disputes. Please report correctly I my self Mrs .... contacted directly Sanlam
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Sanlam
Sanlam's reply13 Oct 2023, 14:13
Official
Thank you for bringing this to our attention. We have informed the relevant department.

 Regards
Sanlam Client Care
NZ
Nozinyanga Z's update06 Nov 2023, 10:17
Reviewer Update
Good day All services from Sanlam credit solution is a extremely poor I received an email saying that my FNB account as been link today is after 1 weeks is still reflecting the same. Am still awaiting feedback regarding Foschini since from the 13 of October. People need to check their records from this company you will wonder why not get credit only to find out your records are not loaded correctly from this company. Even I called them soooo disappointed about this company rating is 000000
Sanlam
Sanlam's reply06 Nov 2023, 10:25
Official
Good day Nozinyanga 

We have relayed your message to the relevant department for further assistance. 

Regards
Sanlam Client Care 
NZ
Nozinyanga Z's update06 Nov 2023, 10:33
Reviewer Update
That department of your they don't bored calling people like myself. Am sure if I was having title next to my name they were gonna calling me so far my level is too low to be called by that department.
NZ
Nozinyanga Z's update06 Nov 2023, 16:48
Reviewer Update
Am still awaiting call even now
Sanlam
Sanlam's reply07 Nov 2023, 08:00
Official
Good day Nozinyanga 

We are following up with the relevant department.

Regards
Sanlam Client Care
NZ
Nozinyanga Z's update09 Nov 2023, 17:00
Reviewer Update
PLEASE NOTE THAT NO ONE CONTACT ME AND UNABLE TO GET S SPACE FOR MY CHILD BECAUSE OF THIS BECAUSE OF THIS REPORT I WILL NOT AFFORD. I WILL REPORT THIS TO THE OMBUDSMAN NOW
Sanlam
Sanlam's reply10 Nov 2023, 07:42
Official
Good day Nozinyanga  
 
We apologise for the delay in contacting you.  We are following up with the relevant department.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply10 Nov 2023, 11:24
Official
This is to confirm that you have been contacted and feedback was provided to you.

Regards
Sanlam Client Care