ML
Marquin L
1 reviews | Active since Jul 2017
19 Jan 2026, 12:46
Extremely Poor Customer Service
I have previously written a review about the extremely poor customer service i experienced from SANLAM and nothing in this regard has Changed. I am still waiting for requested documents. I receive responses from Sanlam every other week and my issue just does not get resolved. I need assistance with this asap.
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
19 Jan 2026, 12:50Good day Marquin
We apologize for any dissatisfaction caused. We're committed to resolving this matter to your satisfaction. Your message has been relayed to the relevant department for further review and action.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply19 Jan 2026, 12:50
Official
Good day Marquin
We apologize for any dissatisfaction caused. We're committed to resolving this matter to your satisfaction. Your message has been relayed to the relevant department for further review and action.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
ML
Marquin L's updateReviewer Update
20 Jan 2026, 13:20Good day
I have not received any communication regarding this matter. I Have also sent emails to one of the complaints officers at Sanlam and i have not received any response as usual. Can you please give me a date as to when my problem will be addressed so that i can inform SARS about Sanlam's timeline because at this point nothing anyone from sanlams says has been truthfull.
I have not received any communication regarding this matter. I Have also sent emails to one of the complaints officers at Sanlam and i have not received any response as usual. Can you please give me a date as to when my problem will be addressed so that i can inform SARS about Sanlam's timeline because at this point nothing anyone from sanlams says has been truthfull.
ML
Marquin L's update20 Jan 2026, 13:20
Reviewer Update
Good day
I have not received any communication regarding this matter. I Have also sent emails to one of the complaints officers at Sanlam and i have not received any response as usual. Can you please give me a date as to when my problem will be addressed so that i can inform SARS about Sanlam's timeline because at this point nothing anyone from sanlams says has been truthfull.
I have not received any communication regarding this matter. I Have also sent emails to one of the complaints officers at Sanlam and i have not received any response as usual. Can you please give me a date as to when my problem will be addressed so that i can inform SARS about Sanlam's timeline because at this point nothing anyone from sanlams says has been truthfull.
Sanlam's replyOfficial
20 Jan 2026, 13:53Good day Marquin
This is to confirm that feedback has been provided to you via email.
Regards
Sanlam Client Care
This is to confirm that feedback has been provided to you via email.
Regards
Sanlam Client Care
Sanlam's reply20 Jan 2026, 13:53
Official
Good day Marquin
This is to confirm that feedback has been provided to you via email.
Regards
Sanlam Client Care
This is to confirm that feedback has been provided to you via email.
Regards
Sanlam Client Care