LM
Luvo M
1 reviews | Active since Aug 2014
25 Apr 2024, 08:56
Extremely Poor communication
I have requested this company to cancel my policy on the 5th of March, nobody has responded to my email and nobody bothered to contact me, they are still debiting...
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Sanlam's replyOfficial
26 Apr 2024, 10:28Dear Sir/ Madam
Thank you for your e-mail/letter. Please note that this is an automated acknowledgement of receipt to which you need not respond to.
It is important to us that your complaint receives personal attention. Therefore you will receive the details of the person who will be investigating your complaint within the next 24 hours.
Kind regards.
Safrican Complaints department
Thank you for your e-mail/letter. Please note that this is an automated acknowledgement of receipt to which you need not respond to.
It is important to us that your complaint receives personal attention. Therefore you will receive the details of the person who will be investigating your complaint within the next 24 hours.
Kind regards.
Safrican Complaints department
Sanlam's reply26 Apr 2024, 10:28
Official
Dear Sir/ Madam
Thank you for your e-mail/letter. Please note that this is an automated acknowledgement of receipt to which you need not respond to.
It is important to us that your complaint receives personal attention. Therefore you will receive the details of the person who will be investigating your complaint within the next 24 hours.
Kind regards.
Safrican Complaints department
Thank you for your e-mail/letter. Please note that this is an automated acknowledgement of receipt to which you need not respond to.
It is important to us that your complaint receives personal attention. Therefore you will receive the details of the person who will be investigating your complaint within the next 24 hours.
Kind regards.
Safrican Complaints department