Extremely Disappointed With Sanlams Claims Process

Extremely dissatisfied with Sanlam withdrawal claims services, which has compelled me to give a 1-star rating—an option I wish I could extend to 0 stars. Over 30 days ago, I submitted a claim that is critical for sustaining my family and our livelihoods. The prolonged claims process has left me feeling stranded and overwhelmed by financial burdens. their communication across all platforms has been severely lacking; updates are virtually non-existent unless I reach out first. Even then, I am met with vague responses regarding outstanding information without any clear guidance or timelines. This experience has been incredibly frustrating, and I feel as though my trust in your company has been misplaced. My advice to anyone considering your services is to think twice before entrusting their money to Sanlam. This has been a hard lesson learned for me.