TM
Thatogatsi M
1 reviews | Active since Jan 2021
20 May 2026, 19:39
Extremely Disappointed With Sanlam Corporate Service
I am extremely disappointed with the service from the Sanlam corporate department. I have sent numerous emails regarding my pension fund, yet no one has responded to me. I also do not have access to my profile to utilise the available services. At this point, I am 100% dissatisfied with the service I have received from this company.
Helpful (0)
Replies (5)0
Replies (5)
Sanlam's replyOfficial
21 May 2026, 07:35Good day Thatogatsi We are sorry to hear of your poor client service experience. Please respond to our private message. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply21 May 2026, 07:35
Official
Good day Thatogatsi We are sorry to hear of your poor client service experience. Please respond to our private message. Regards
Sanlam Client Care
Sanlam Client Care
TM
Thatogatsi M's updateReviewer Update
21 May 2026, 09:47ID number: *** 084
TM
Thatogatsi M's update21 May 2026, 09:47
Reviewer Update
ID number: *** 084
Sanlam's replyOfficial
21 May 2026, 09:51Thank you for the information. We have referred your complaint to Sanlam Corporate. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply21 May 2026, 09:51
Official
Thank you for the information. We have referred your complaint to Sanlam Corporate. Regards
Sanlam Client Care
Sanlam Client Care
TM
Thatogatsi M's updateReviewer Update
22 May 2026, 14:37Please note I have received the email in question but have not received any assistance.
TM
Thatogatsi M's update22 May 2026, 14:37
Reviewer Update
Please note I have received the email in question but have not received any assistance.
TM
Thatogatsi M's updateReviewer Update
22 May 2026, 14:42I am well aware I have withdrew my 2pots for this years financal year.
I am inquiring about the remaining balance. How can I access the funds since I'm unemployed and will not be using Sanlam as my provider any more.
Lastly I do not have access to my profile even after numerous attempts to reset my details.
I am inquiring about the remaining balance. How can I access the funds since I'm unemployed and will not be using Sanlam as my provider any more.
Lastly I do not have access to my profile even after numerous attempts to reset my details.
TM
Thatogatsi M's update22 May 2026, 14:42
Reviewer Update
I am well aware I have withdrew my 2pots for this years financal year.
I am inquiring about the remaining balance. How can I access the funds since I'm unemployed and will not be using Sanlam as my provider any more.
Lastly I do not have access to my profile even after numerous attempts to reset my details.
I am inquiring about the remaining balance. How can I access the funds since I'm unemployed and will not be using Sanlam as my provider any more.
Lastly I do not have access to my profile even after numerous attempts to reset my details.