BM
Brian M
1 reviews | Active since Nov 2012
21 Apr 2015, 13:41
EXTREMELY DISAPPOINTED BY SANLAM
SANLAM'S CALL CENTER IS SO POOR. I requested a partial withdrawal from my policies and they rep**** as follows:Thank you for your email dated 21/04/2015 with subject \Re: ***X4 Mr ...".<br> We have assigned service request number *** to this request. Please quote this number whenever contacting us about this matter.The estimated completion date of this request is 06/05/2015.<br> <br> I'm so shocked about the estimated date for the availability of the funds"
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Sanlam's replyOfficial
21 Apr 2015, 14:08Hello BrianDavid,
We acknowledge receipt of your complaint and understand your frustration. I will refer the matter to the manager of the Call Centre for urgent investigation.
Kind Regards
Client Relations
We acknowledge receipt of your complaint and understand your frustration. I will refer the matter to the manager of the Call Centre for urgent investigation.
Kind Regards
Client Relations
Sanlam's reply21 Apr 2015, 14:08
Official
Hello BrianDavid,
We acknowledge receipt of your complaint and understand your frustration. I will refer the matter to the manager of the Call Centre for urgent investigation.
Kind Regards
Client Relations
We acknowledge receipt of your complaint and understand your frustration. I will refer the matter to the manager of the Call Centre for urgent investigation.
Kind Regards
Client Relations