Extremely bad service from Assupol
Funeral claim not processed after 10 days of submitting the claim. No feedback whatsoever. You can't talk to the claims department, the call centre will take your number and promise to get back to you and you will wait forever.
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Sanlam's replyOfficial
11 Aug 2021, 13:38Good day Hombisa, we take not of your concern. Our sincerest apology for any inconvenience caused. We will look into this and provide further feedback to your direct e-mail address. Regards, Assupol Complaints Manager
Sanlam's reply11 Aug 2021, 13:38
Official
Good day Hombisa, we take not of your concern. Our sincerest apology for any inconvenience caused. We will look into this and provide further feedback to your direct e-mail address. Regards, Assupol Complaints Manager